Frequently Asked Questions

Everything you need to know about our artisanal cheese delivery.

How do you ensure the cheese stays fresh during shipping?

We use specialized insulated packaging and eco-friendly gel ice packs to maintain a temperature-controlled environment, ensuring your cheese arrives in peak condition.

What is the typical shelf life of your cheeses?

Hard cheeses can last several weeks if wrapped properly, while soft, ripened cheeses are best enjoyed within 7 to 10 days of arrival. Each order includes specific storage instructions.

Can I return a cheese product if I change my mind?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a resolution.

Do you offer international shipping?

To guarantee the freshness and safety of our artisanal products, we currently only ship within the continental United States and do not offer international delivery.

Are your cheeses pasteurized?

We offer a curated selection of both pasteurized and raw milk cheeses. Each product page clearly lists the milk type and pasteurization status to help you make an informed choice.

How should I store my cheese once it arrives?

We recommend removing the cheese from plastic wrap and using breathable cheese paper or parchment paper. Store it in the vegetable crisper drawer of your refrigerator to maintain humidity.